Marion "Mike" F. Hatcher, III President Click for Bio   With more than 30 years of experience in the insurance agency business, Mike Hatcher is President of Hatcher Insurance, Inc., specializing in providing comprehensive insurance products to medium to small accounts. He literally "grew up" in the agency business in Orlando with his grandfather, former Orlando Mayor J. Rolfe Davis, who founded the agency that still today bears his name. Working for 21 years with his father, Marion Hatcher, who was largely responsible for the growth of J. Rolfe Davis Insurance over the years, Mike learned agency management, account management and the relationship side of working with the insurance companies he would represent. Mike started Hatcher Insurance, Inc. in 2002 to realize his longtime dream to have his own independent agency, departing as a Partner of J. Rolfe Davis Insurance during buyout negotiations with a national bank. Located in the College Park neighborhood near downtown Orlando, Hatcher Insurance, Inc. provides Commercial and Personal Lines insurance to clients locally and as far reaching as Minneapolis, MN. He holds both the Florida Property and Casualty 2-20 license and the Life Insurance 2-18 license. A longtime community volunteer, Mike has served as Chairman of the Boys and Girls Clubs of Central Florida and has been on the Board of Directors for more than a decade. He was honored with the National Service to Youth Award by the Boys & Girls Clubs of America and also received the prestigious Eagle Award for Service and Leadership from the Central Florida branch. He is past Lt. Governor of Kiwanis where he earned the title "Distinguished Lt. Governor," has served on the Small Business Board of the Greater Orlando Chamber of Commerce and was Chairman of the annual political event, HobNob. For several years, Mike served on the City of Orlando Code Enforcement Board and was Chairman for two years. He is active in his church, St. Michael's Episcopal, and several other charitable, professional and non-profit organizations. Mike and his wife, Holly, have three children, including son Troy who serves in the U.S. Army in Afghanistan, and two school-aged children, Abby and Duke. He and his wife are both graduates of the University of Florida and are avid Gator fans! He enjoys boating, snow skiing, golf and politics.

Kathy C. Berdahl, AAI Office Manager/Account Executive Click for Bio   As Manager of Hatcher Insurance Inc., Kathy Berdahl oversees the day to day operations of the office and fields many new business calls. Her in-depth experience spans 35 years after starting her career in the insurance industry as a file clerk for a small, regional insurance company. She worked for independent agencies for more than 20 years as a Customer Service Representative in the Orlando market and in management for more than 10 years. She earned her Florida Property and Casualty 2-20 and Life Insurance 2-18 licenses. Kathy also earned the prestigious Accredited Advisor in Insurance designation after learning the agency business from the ground up. Kathy has been an integral part of Hatcher Insurance, Inc. from its inception. She was Manager of the Small Business Department of J. Rolfe Davis Insurance prior to joining Mike Hatcher when he started his new agency in 2002. An avid quilter, Kathy has been married to Jeff since 1982 and enjoys her two granddaughters. She is also a member of her church choir.

Tina Craig-Ferrell, AAI Senior Account Manager Personal Lines Click for Bio   A Florida native, Tina Craig-Ferrell was born and raised in the Orlando area. Her experience in the insurance industry spans 31 years and she is a true expert in auto, home, boat, jewelry and other personal insurance coverages. She was recruited to join Hatcher Insurance in April 2010 to head the newly formed Personal Lines Department. Tina spent 30 years working for a local independent insurance agency in Winter Park. She managed the Personal Lines department with a specialty in the affluent and high valued homes market. Tina holds a Florida Property and Casualty 2-20 license and is a Notary Public for the State of Florida. She also holds the prestigious AAI designation (Accredited Advisor in Insurance). Her hobbies include fishing, walking, bike riding and reading. Tina is a fan of the Alabama Crimson Tide and is a NASCAR fan. She served 3 years on the Board of Directors for the Independent Insurance Agents of Central Florida and has been an officer or member of several other charitable and community organizations.

Jerry Freis Independent Insurance Agent Click for Bio   Jerry Freis knows the insurance business from every angle. He underwrote Commercial Property and Casualty insurance for the southeastern part of the U.S. for 34 years with Ohio Casualty Insurance Company. Jerry retired as Senior Underwriter in 1996 and began a new career in the agency side of the business. At Hatcher Insurance Inc., Jerry has served as a general agent since 2005, assisting clients with their business insurance needs and putting his decades of insurance knowledge to work for them. Jerry has two sons and two grandchildren, loves to fish and go to the beach, and along with his wife, Joann, is an avid NASCAR and auto racing fan. Since 1998, Jerry has been a Board Member of the Florida Safety Council, a non-profit organization that promotes the core values of integrity, honesty, quality and safety service in the community and around the globe.

Will Way Independent Insurance Agent Click for Bio   Will Way is an Orlando native, growing up in College Park and attending local schools. He joined Hatcher Insurance in September 2009 as a general agent. Will's insurance career started with a workers' compensation carrier as a marketing rep where he worked for 11 years. He has held his Florida Property and Casualty 2-20 license since 1987 and currently serves on the Board of Directors for the Independent Insurance Agents of Central Florida organization. Will and his wife, Cheryl, have raised six children. They are active in the First United Methodist Church downtown and Will is also active in the Rotary Club of Downtown Orlando. He is an avid runner, and enjoys a variety of outdoor activities and music.

Bette M. Flanagan, AAI, ACA Senior Account Manager Click for Bio   A graduate of Cornell University, Bette Flanagan has spent the past 32 years in both Personal Lines and Commercial Lines insurance work. She serviced accounts and was in agency management for 20 years in New York City and Long Island, NY before relocating to Florida in 1997. Bette worked in the Orlando branch of a large international insurance brokerage specializing in non-profits and church programs and assisted in formulating an offshore captive program for Florida Private Colleges and Universities. She joined the "Family of Hatcher Insurance," as she is fond of calling her current position, in 2004 as a Commercial Lines Account Manager working on large property and non-profit accounts. In 2003, Bette earned the prestigious Accredited Advisor in Insurance designation and in 2004 earned the Accredited Claims Adjuster title. She holds her Florida Property and Casualty 2-20 license as well. Bette and her husband, Kevin, have been married for 26 years and have one "4-legged daughter" Rosie, their second rescue pet. Her passion is the outdoors, whether it is gardening, walking, biking, swimming or bird watching. Sewing and crocheting and crafts such as wreath making and painting are her hobbies. Bette also loves antiques and old treasures, and can be found watching college and NFL football most weekends in the fall!

Jan Bardwell, AAI Senior Account Manager Click for Bio   "Fresh out of high school" is how Jan Bardwell describes her start in the insurance industry when she went to work for an agency in the Chicago area before moving to Florida in 1971. With 42 years of experience, Jan helps clients meet their insurance goals and services accounts with the expediency of a well seasoned professional. Jan worked as a commercial Account Manager with a regional independent agency in DeLand for more than 20 years before joining a large national insurance brokerage for 8 years in the Orlando market. She then worked for J. Rolfe Davis Insurance and moved to Hatcher Insurance, Inc. when Mike Hatcher started the agency in 2002. She holds a Florida Property and Casualty 2-20 license as well as a Life Insurance 2-18 license. Jan also holds the prestigious Accredited Advisor in Insurance designation. Married to Dan, Jan enjoys travel, the beach and outdoors, needlework and reading when not spending time with her four step-children and two grandchildren.

Roberta Hann Senior Account Manager Click for Bio   Roberta Hann has a wealth of experience in the insurance industry, ranging from settling claims to underwriting to servicing accounts on the agency side of the business. For the past 37 years, she has worked in the insurance industry, in both Commercial Lines and Personal Lines. Roberta was an underwriter for long haul trucking at an insurance brokerage, and also specialized in restaurants as an underwriter. In 2006 she joined Hatcher Insurance, Inc. as an Account Manager. She holds a Florida Property and Casualty 2-20 license. Patriotism runs deep with Roberta, whose son is in the U.S. Army. She enjoys spending time with her twin grandchildren as well as quilting, reading, traveling and long walks with her dog, Butch.

Kim Mai Account Assistant Click for Bio   Kim Mai has 20 years of experience in the insurance industry, having spent seven years at a large national insurance company in Tampa in several departments including cashier, policy checking, cancellations and reinstatements. She worked for J. Rolfe Davis Insurance in Orlando as an Account Assistant for medium to small accounts before joining Hatcher Insurance, Inc. in 2004. As Account Assistant, Kim is responsible for a wide variety of fact checking, billing and policy management functions. Kim and her husband, Hoa, have been married since 1989 and have a school-aged daughter. She loves to cook and bake.